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Contributors

Articles by Pryce, Gwilym

Language of Selling and Science of Persuasion
Pryce, Gwilym

Two and a half thousand years ago the grandfather of modern philosophy set out his thoughts on the science of persuasion...

Marketing and Sales
Selling is Really Shorthand for Storytelling
Fifield, Charles

When we buy something, we're really buying a story. A salesperson's job is to tell a story. For example, last year Americans bought six billion dollars worth of bottled water...

Marketing and Sales
DISC Behavioral Styles and Selling Confidence
Wakefield, Kirk

What DISC behavioral characteristics best describe individuals who have an ability to sell? Who has the least confidence in their selling skills? In our latest studies examining...

Marketing and Sales
INSIDER: Consumer Emotional Intelligence
McLeod, Heather

How does emotion impact the purchase decision? In Consumer Emotional Intelligence: Conceptualization, Measurement, and the Prediction of Consumer Decision Making...

Customer Relations, Insider
Closed-Loop Lead Generation
Tanner, Jeff

Leads are the lifeblood of any successful real estate agent - there's probably not a single agent with any experience who hasn't heard that in one form or another. Yet most create...

Lead Generation
The Three Most Important Words in Highly Effective Personal Selling
Fifield, Charles

For the business in which personal selling is an integral component of its strategy for sustainable market success, the three most important words to guide its future...

Marketing and Sales
INSIDER: The Effects of Friendship on Business Relationships
Gregory, Bryan

How do you manage friendship in your business? If the answer is "I don't," then this study may change how you do business. The effects of friendship on business...

Customer Relations, Lead Generation
Lead Conversion: Adaptation, Influence, and Customer Value
Blocker, Christopher P.; Indergard, Laura; Matcek, Chris; Simpson, Jacqueline

A national study was conducted to explore the approaches that real estate agents use to influence their clients in face-to-face meetings. Findings revealed the following insights...

Marketing and Sales, Lead Generation
Housing Prices Likely to Turn Around in 2009, Survey Finds
Indergard, Laura; North, Charles; Pullig, Chris; Simpson, Jacqueline

Housing prices are likely to stop falling by the end of 2009, say nearly three-fourths of economists in a recent survey. In addition, life-cycle issues, such as needing a home...

Financials, Marketing and Sales
Housing Prices Likely to Turn Around in 2009, Survey Finds
Indergard, Laura; North, Charles; Pullig, Chris; Simpson, Jacqueline

Housing prices are likely to stop falling by the end of 2009, say nearly three-fourths of economists in a recent survey. In addition, life-cycle issues, such as needing a home...

Financials, Marketing and Sales
Housing Prices Likely to Turn Around in 2009, Survey Finds
Indergard, Laura; North, Charles; Pullig, Chris; Simpson, Jacqueline

Housing prices are likely to stop falling by the end of 2009, say nearly three-fourths of economists in a recent survey. In addition, life-cycle issues, such as needing a home...

Financials, Marketing and Sales
What Do Consumers Expect from Real Estate Agents
Blake, Suzanne; Gitau, Tara; Gregory, Bryan; Indergard, Laura; Matcek, Chris; Pullig, Chris; Wakefield, Kirk

How do home buyers or sellers decide on an individual agent? We conducted a focus group among recent home buyers and sellers asking just that question...

Marketing and Sales, Customer Relations
What Do Consumers Expect from Real Estate Agents
Blake, Suzanne; Gitau, Tara; Gregory, Bryan; Indergard, Laura; Matcek, Chris; Pullig, Chris; Wakefield, Kirk

How do home buyers or sellers decide on an individual agent? We conducted a focus group among recent home buyers and sellers asking just that question...

Marketing and Sales, Customer Relations
INSIDER: Cause-Related Marketing
Matcek, Chris

How do your agency's marketing campaigns influence not just your customers but your agents as well? In Linking Cause-Related Marketing to Sales Force Responses and...

Management, Insider, Ethics
What Do Consumers Expect from Real Estate Agents
Blake, Suzanne; Gitau, Tara; Gregory, Bryan; Indergard, Laura; Matcek, Chris; Pullig, Chris; Wakefield, Kirk

How do home buyers or sellers decide on an individual agent? We conducted a focus group among recent home buyers and sellers asking just that question...

Marketing and Sales, Customer Relations
What Do Consumers Expect from Real Estate Agents
Blake, Suzanne; Gitau, Tara; Gregory, Bryan; Indergard, Laura; Matcek, Chris; Pullig, Chris; Wakefield, Kirk

How do home buyers or sellers decide on an individual agent? We conducted a focus group among recent home buyers and sellers asking just that question...

Marketing and Sales, Customer Relations
Lead Conversion: Adaptation, Influence, and Customer Value
Blocker, Christopher P.; Indergard, Laura; Matcek, Chris; Simpson, Jacqueline

A national study was conducted to explore the approaches that real estate agents use to influence their clients in face-to-face meetings. Findings revealed the following insights...

Marketing and Sales, Lead Generation
Stress: It is Your Business!
Pullig, Chris

Are you stressed? Are the people you work with stressed? Undoubtedly, we all feel somewhat stressed these days. However, stress is not universally bad...

Management
INSIDER: Efficiency of Franchising
Simpson, Jacqueline

Is franchising in the residential real estate brokerage market efficient? What are the impacts on firms by franchising? What are the benefits for firms when franchising?

Management, Service, Insider
What Do Consumers Expect from Real Estate Agents
Blake, Suzanne; Gitau, Tara; Gregory, Bryan; Indergard, Laura; Matcek, Chris; Pullig, Chris; Wakefield, Kirk

How do home buyers or sellers decide on an individual agent? We conducted a focus group among recent home buyers and sellers asking just that question...

Marketing and Sales, Customer Relations
What Do Consumers Expect from Real Estate Agents
Blake, Suzanne; Gitau, Tara; Gregory, Bryan; Indergard, Laura; Matcek, Chris; Pullig, Chris; Wakefield, Kirk

How do home buyers or sellers decide on an individual agent? We conducted a focus group among recent home buyers and sellers asking just that question...

Marketing and Sales, Customer Relations
Lead Conversion: Adaptation, Influence, and Customer Value
Blocker, Christopher P.; Indergard, Laura; Matcek, Chris; Simpson, Jacqueline

A national study was conducted to explore the approaches that real estate agents use to influence their clients in face-to-face meetings. Findings revealed the following insights...

Marketing and Sales, Lead Generation
INSIDER: Probability of Sale
Matcek, Chris

Is there a way to tell ahead of time how likely a listing is to sell? In The Probability of Sale for Residential Real Estate (Journal of Housing Research) Ken H. Johnson, Justin D...

Financials, Marketing and Sales, Insider
Housing Prices Likely to Turn Around in 2009, Survey Finds
Indergard, Laura; North, Charles; Pullig, Chris; Simpson, Jacqueline

Housing prices are likely to stop falling by the end of 2009, say nearly three-fourths of economists in a recent survey. In addition, life-cycle issues, such as needing a home...

Financials, Marketing and Sales
Lead Conversion: Adaptation, Influence, and Customer Value
Blocker, Christopher P.; Indergard, Laura; Matcek, Chris; Simpson, Jacqueline

A national study was conducted to explore the approaches that real estate agents use to influence their clients in face-to-face meetings. Findings revealed the following insights...

Marketing and Sales, Lead Generation
DISC Behavioral Styles and Sales Performance
Wakefield, Kirk

Does an agent's behavioral style influence performance? Do groups or offices work better if there is an appropriate mix of individuals with different behavioral styles? What is a...

Management, Customer Relations
INSIDER: Referral Reward Programs and Referral Likelihood
Blake, Suzanne

How can referrals affect your business positively? Conversely, what is the significance of the damage they can inflict? Referral reward programs can play a considerable role in...

Insider, Lead Generation
What Do Consumers Expect from Real Estate Agents
Blake, Suzanne; Gitau, Tara; Gregory, Bryan; Indergard, Laura; Matcek, Chris; Pullig, Chris; Wakefield, Kirk

How do home buyers or sellers decide on an individual agent? We conducted a focus group among recent home buyers and sellers asking just that question...

Marketing and Sales, Customer Relations
What is Brand Equity and What Does the Branding Concept Mean?
Pullig, Chris

Brand equity is a term most of us are familiar with and probably even use from time to time. But, as with many business concepts we may have a less than perfect...

Marketing and Sales
Lead Generation: What Really Works?
Blake, Suzanne; Indergard, Laura; Pullig, Chris; Simpson, Jacqueline

As a way of beginning to understand what really works in the area of lead generation, a survey was created and conducted with a large group of real estate professionals...

Marketing and Sales, Lead Generation
Selling the Lean Way
Fifield, Charles

To achieve increased productivity, competitive advantage, and profitability, high value-creating businesses around the world have consistently turned to "lean thinking" for...

Financials, Management
A Strategy for Referrals Pays Big Dividends
Lill, David; Lill, Jennifer

Location, location, location - three critical words in real estate! But there are three other words that perhaps are even more important: referrals, referrals, referrals...

Customer Relations, Lead Generation
INSIDER: Making the Most of Website Advertising
Matcek, Chris

Are you using your website to its maximum potential? How do you know if your marketing initiatives are really bringing in sales leads? In A Two-Stage Model of the Promotional...

Technology, Insider, Lead Generation
Lead Generation: What Really Works?
Blake, Suzanne; Indergard, Laura; Pullig, Chris; Simpson, Jacqueline

As a way of beginning to understand what really works in the area of lead generation, a survey was created and conducted with a large group of real estate professionals...

Marketing and Sales, Lead Generation
Lead Generation: What Really Works?
Blake, Suzanne; Indergard, Laura; Pullig, Chris; Simpson, Jacqueline

As a way of beginning to understand what really works in the area of lead generation, a survey was created and conducted with a large group of real estate professionals...

Marketing and Sales, Lead Generation
Lessons From the Top: Strategies for Building Your Business Game
Schleeter, Lynn

Real estate professionals looking for a winning business strategy should take a hint from high performers in sales who responded to a recent national study...

Management, Marketing and Sales
A Strategy for Referrals Pays Big Dividends
Lill, David; Lill, Jennifer

Location, location, location - three critical words in real estate! But there are three other words that perhaps are even more important: referrals, referrals, referrals...

Customer Relations, Lead Generation
Lead Generation: What Really Works?
Blake, Suzanne; Indergard, Laura; Pullig, Chris; Simpson, Jacqueline

As a way of beginning to understand what really works in the area of lead generation, a survey was created and conducted with a large group of real estate professionals...

Marketing and Sales, Lead Generation
How Consumers Respond to Commissions
Mirabito, Ann

The traditional real estate commission structure is under fire. Commissions used to average six or seven percent, but with the escalation in housing prices over the...

Financials, Marketing and Sales
INSIDER: Current Trends in Web Data Analysis
Blake, Suzanne

Is it possible that you could be using web data analysis more extensively? In Current Trends in Web Data Analysis, Arun Sen, Peter A. Dacin, and Christos Pattichis...

Technology, Insider
Want to Convert More Leads? Dig Deeper into What Customers Value
Blocker, Christopher P.

Today's consumers are demanding and more sophisticated than ever. They have a world of information at their fingertips - and in a crowded real estate market they know they...

Service, Customer Relations
INSIDER: Effective Use of Your Marketing Budget
Indergard, Laura

How did you spend your marketing dollars this year? Do you really know how effective they were? In A Three-Stage Model of Integrated Marketing Communications at the...

Marketing and Sales, Insider
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Keller Center for Research

Hankamer School of Business

Paul L. Foster Campus for Business and Innovation
1621 S 3rd St.
Waco, TX 76706

One Bear Place #98001
Waco, TX 76798

(254) 710-3411
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