Contributors
Articles by Schyma, Theresa R.
Salespeople spend hours each week seeking advice—but in competitive environments, that advice isn’t always freely given or equally helpful. This research reveals how individual and team incentives quietly shape who seeks advice, who shares it, and when it actually improves performance. Drawing on data from hundreds of salespeople, our findings expose a paradox: incentives designed to motivate success can unintentionally limit collaboration, which is a critical component of sales success.
Salespeople spend hours each week seeking advice—but in competitive environments, that advice isn’t always freely given or equally helpful. This research reveals how individual and team incentives quietly shape who seeks advice, who shares it, and when it actually improves performance. Drawing on data from hundreds of salespeople, our findings expose a paradox: incentives designed to motivate success can unintentionally limit collaboration, which is a critical component of sales success.
Salespeople spend hours each week seeking advice—but in competitive environments, that advice isn’t always freely given or equally helpful. This research reveals how individual and team incentives quietly shape who seeks advice, who shares it, and when it actually improves performance. Drawing on data from hundreds of salespeople, our findings expose a paradox: incentives designed to motivate success can unintentionally limit collaboration, which is a critical component of sales success.
Salespeople spend hours each week seeking advice—but in competitive environments, that advice isn’t always freely given or equally helpful. This research reveals how individual and team incentives quietly shape who seeks advice, who shares it, and when it actually improves performance. Drawing on data from hundreds of salespeople, our findings expose a paradox: incentives designed to motivate success can unintentionally limit collaboration, which is a critical component of sales success.
Salespeople spend hours each week seeking advice—but in competitive environments, that advice isn’t always freely given or equally helpful. This research reveals how individual and team incentives quietly shape who seeks advice, who shares it, and when it actually improves performance. Drawing on data from hundreds of salespeople, our findings expose a paradox: incentives designed to motivate success can unintentionally limit collaboration, which is a critical component of sales success.
The ability to reach an audience and to capture their attention is essential for business success, particularly in the digital world, where a plethora of online content, commercials, and social media posts can make it difficult to stand out. In this INSIDER, we explore Brendan Kane's strategies in Hook Point, to help brands build trust, strengthen identity, and create content that truly resonates with clients.
Women are often conditioned to shrink their financial goals and settle for "just enough" instead of abundance. In We Should All Be Millionaires, Rachel Rodgers dismantles the cultural barriers holding women—especially women of color—back and offers practical, inspiring strategies for making bold, wealth-building decisions. It’s a compelling invitation to stop settling and start pursuing abundance unapologetically.
Multi-issue negotiations are growing more common, making it crucial for salespeople to know how to prepare effectively. This article reveals how different forms of autonomy shape salespeople’s effort, strategy, and opening positions—and why too little autonomy can lead to quick concessions. Our findings offer managers and real estate agents actionable insights to empower negotiators and improve deal outcomes.
Multi-issue negotiations are growing more common, making it crucial for salespeople to know how to prepare effectively. This article reveals how different forms of autonomy shape salespeople’s effort, strategy, and opening positions—and why too little autonomy can lead to quick concessions. Our findings offer managers and real estate agents actionable insights to empower negotiators and improve deal outcomes.
Sales success is deeply tied to self-esteem, yet most traditional self-esteem measures overlook the realities of modern sales roles. This research offers a new, sales-specific self-esteem model that captures how identity, task confidence, and relationship dynamics shape success. Real estate firms can use these insights to strengthen agent engagement, boost performance, and build a more resilient sales force.
Sales success is deeply tied to self-esteem, yet most traditional self-esteem measures overlook the realities of modern sales roles. This research offers a new, sales-specific self-esteem model that captures how identity, task confidence, and relationship dynamics shape success. Real estate firms can use these insights to strengthen agent engagement, boost performance, and build a more resilient sales force.
Mobile devices now drive the majority of online shopping activity, making it essential to understand how consumers actually view and process mobile ads. This study uses wearable eye-tracking to reveal how different ad elements— text, images, ratings, and price—capture attention differently on smartphones versus PCs. The research offers practical guidance for creating more effective digital ads, helping marketers and real estate professionals boost engagement and conversions.
Mobile devices now drive the majority of online shopping activity, making it essential to understand how consumers actually view and process mobile ads. This study uses wearable eye-tracking to reveal how different ad elements— text, images, ratings, and price—capture attention differently on smartphones versus PCs. The research offers practical guidance for creating more effective digital ads, helping marketers and real estate professionals boost engagement and conversions.
Mobile devices now drive the majority of online shopping activity, making it essential to understand how consumers actually view and process mobile ads. This study uses wearable eye-tracking to reveal how different ad elements— text, images, ratings, and price—capture attention differently on smartphones versus PCs. The research offers practical guidance for creating more effective digital ads, helping marketers and real estate professionals boost engagement and conversions.
Mobile devices now drive the majority of online shopping activity, making it essential to understand how consumers actually view and process mobile ads. This study uses wearable eye-tracking to reveal how different ad elements— text, images, ratings, and price—capture attention differently on smartphones versus PCs. The research offers practical guidance for creating more effective digital ads, helping marketers and real estate professionals boost engagement and conversions.
Salespeople face relentless pressure, and new research shows how that stress directly impacts their mental health, performance, and well-being. This study reveals which organizational resources—and access to mental health care—most effectively protect sales teams from burnout while boosting engagement and results. The insights provide a practical framework for firms and managers to build a healthier, more resilient, and higher-performing salesforce.
Salespeople face relentless pressure, and new research shows how that stress directly impacts their mental health, performance, and well-being. This study reveals which organizational resources—and access to mental health care—most effectively protect sales teams from burnout while boosting engagement and results. The insights provide a practical framework for firms and managers to build a healthier, more resilient, and higher-performing salesforce.
Salespeople face relentless pressure, and new research shows how that stress directly impacts their mental health, performance, and well-being. This study reveals which organizational resources—and access to mental health care—most effectively protect sales teams from burnout while boosting engagement and results. The insights provide a practical framework for firms and managers to build a healthier, more resilient, and higher-performing salesforce.
Salespeople face relentless pressure, and new research shows how that stress directly impacts their mental health, performance, and well-being. This study reveals which organizational resources—and access to mental health care—most effectively protect sales teams from burnout while boosting engagement and results. The insights provide a practical framework for firms and managers to build a healthier, more resilient, and higher-performing salesforce.
Salespeople face relentless pressure, and new research shows how that stress directly impacts their mental health, performance, and well-being. This study reveals which organizational resources—and access to mental health care—most effectively protect sales teams from burnout while boosting engagement and results. The insights provide a practical framework for firms and managers to build a healthier, more resilient, and higher-performing salesforce.
Sales success hinges on aligning what you say with what customers need to hear. This study shows that informational messages work best for goal-driven shoppers, while emotional messages resonate with browsers—and when paired with the right product type, the boost is even stronger. The result is a clear, research-backed strategy that helps real estate professionals close more deals from the very first interaction.
Sales success hinges on aligning what you say with what customers need to hear. This study shows that informational messages work best for goal-driven shoppers, while emotional messages resonate with browsers—and when paired with the right product type, the boost is even stronger. The result is a clear, research-backed strategy that helps real estate professionals close more deals from the very first interaction.
What sets great communicators apart isn’t just what they say—it’s how they listen, connect, and adapt. In Supercommunicators, Charles Duhigg reveals practical strategies to simplify complex conversations, build trust through active listening, and tailor communication to any audience. These insights can help individuals transform everyday interactions into meaningful connections that drive personal and professional success.
Is your mind constantly buzzing with worries, decisions, and distractions? In Declutter Your Mind, Barrie Davenport and S.J. Scott offer practical, science-backed strategies to quiet mental noise and restore clarity. Through mindfulness, simplification, and intentional living, the authors equip readers with tools to reduce stress, strengthen focus, and create lasting peace of mind.
The first 18–24 months can make or break a new salesperson’s career—but where should they focus their energy to drive growth? Our research challenges the one-size-fits-all approach by examining how prospecting, conversion, retention, and growth efforts uniquely impact sales performance. The findings reveal which activities truly drive results, offering sales managers a roadmap to guide early-tenure salespeople toward faster success.
The first 18–24 months can make or break a new salesperson’s career—but where should they focus their energy to drive growth? Our research challenges the one-size-fits-all approach by examining how prospecting, conversion, retention, and growth efforts uniquely impact sales performance. The findings reveal which activities truly drive results, offering sales managers a roadmap to guide early-tenure salespeople toward faster success.
Do bigger followings really mean better results? Our research investigates the influencer marketing funnel, from follower engagement to sales impact, and challenges the assumption that macro-influencers always deliver better returns. By comparing real sales data across 1.8 million purchases, we find that smaller influencers often drive stronger engagement, deeper trust, and higher ROI.
Do bigger followings really mean better results? Our research investigates the influencer marketing funnel, from follower engagement to sales impact, and challenges the assumption that macro-influencers always deliver better returns. By comparing real sales data across 1.8 million purchases, we find that smaller influencers often drive stronger engagement, deeper trust, and higher ROI.
Do bigger followings really mean better results? Our research investigates the influencer marketing funnel, from follower engagement to sales impact, and challenges the assumption that macro-influencers always deliver better returns. By comparing real sales data across 1.8 million purchases, we find that smaller influencers often drive stronger engagement, deeper trust, and higher ROI.
Do bigger followings really mean better results? Our research investigates the influencer marketing funnel, from follower engagement to sales impact, and challenges the assumption that macro-influencers always deliver better returns. By comparing real sales data across 1.8 million purchases, we find that smaller influencers often drive stronger engagement, deeper trust, and higher ROI.
Why do we put off simple tasks, even the ones that take just a few minutes? Our research reveals that procrastination isn’t just about poor time management, but rather, people rarely consider how long a task will actually take when deciding whether to delay it. By making task duration clear and concrete, we show that individuals are more likely to take timely action—an insight with powerful implications for sales and real estate.
Why do we put off simple tasks, even the ones that take just a few minutes? Our research reveals that procrastination isn’t just about poor time management, but rather, people rarely consider how long a task will actually take when deciding whether to delay it. By making task duration clear and concrete, we show that individuals are more likely to take timely action—an insight with powerful implications for sales and real estate.
Why do we put off simple tasks, even the ones that take just a few minutes? Our research reveals that procrastination isn’t just about poor time management, but rather, people rarely consider how long a task will actually take when deciding whether to delay it. By making task duration clear and concrete, we show that individuals are more likely to take timely action—an insight with powerful implications for sales and real estate.
Loneliness isn’t just a personal struggle—it’s a hidden business risk. When salespeople feel isolated, their performance suffers, and the ripple effects can damage customer relationships and revenue. This research uncovers how loneliness fuels insecurity, rejection sensitivity, and counterproductive behaviors—and what managers can do to break the cycle.
Loneliness isn’t just a personal struggle—it’s a hidden business risk. When salespeople feel isolated, their performance suffers, and the ripple effects can damage customer relationships and revenue. This research uncovers how loneliness fuels insecurity, rejection sensitivity, and counterproductive behaviors—and what managers can do to break the cycle.
Loneliness isn’t just a personal struggle—it’s a hidden business risk. When salespeople feel isolated, their performance suffers, and the ripple effects can damage customer relationships and revenue. This research uncovers how loneliness fuels insecurity, rejection sensitivity, and counterproductive behaviors—and what managers can do to break the cycle.
Dan Sullivan and Dr. Ben Hardy’s book, Who Not How, details the benefits of expanding your horizons through teamwork. The fundamental idea posed in the book is a mentality shift from “How can I accomplish this?” to “Who can help me achieve this?” The authors encourage readers to find the Whos—those who can accomplish what you need more effectively than you can on your own.
Human behavior is complex and often difficult to understand, but unique combinations of environment and heredity produce the billions of unique personalities around the world. In his book, Surrounded by Idiots, Thomas Erikson takes his own approach toward the challenge of categorizing four “colors” of human behavior, offering insights on improving communication and interpersonal interactions among the diverse color combinations of human behavior.
Targeting specific audience segments has emerged as an important practice in online advertising strategies. For advertisers, the primary appeal of online ads is their capacity to target users based on characteristics such as user demographics and online behavior. Recent research supports the notion that targeted ads are more effective, with product users more likely to click. However, as advertisers increasingly pursue targeting, one fundamental question looms—who to target?
Targeting specific audience segments has emerged as an important practice in online advertising strategies. For advertisers, the primary appeal of online ads is their capacity to target users based on characteristics such as user demographics and online behavior. Recent research supports the notion that targeted ads are more effective, with product users more likely to click. However, as advertisers increasingly pursue targeting, one fundamental question looms—who to target?
Targeting specific audience segments has emerged as an important practice in online advertising strategies. For advertisers, the primary appeal of online ads is their capacity to target users based on characteristics such as user demographics and online behavior. Recent research supports the notion that targeted ads are more effective, with product users more likely to click. However, as advertisers increasingly pursue targeting, one fundamental question looms—who to target?
Salesforce turnover is a major challenge for organizations that leads to increased organizational costs. In this research, we examine if there is a connection between a salesperson’s role focus—whether attracting new sales and new customers (hunting) or maintaining and developing existing business (farming)—salesperson career aspirations, and salesperson turnover intention.
Salesforce turnover is a major challenge for organizations that leads to increased organizational costs. In this research, we examine if there is a connection between a salesperson’s role focus—whether attracting new sales and new customers (hunting) or maintaining and developing existing business (farming)—salesperson career aspirations, and salesperson turnover intention.
Salesforce turnover is a major challenge for organizations that leads to increased organizational costs. In this research, we examine if there is a connection between a salesperson’s role focus—whether attracting new sales and new customers (hunting) or maintaining and developing existing business (farming)—salesperson career aspirations, and salesperson turnover intention.
Salesforce turnover is a major challenge for organizations that leads to increased organizational costs. In this research, we examine if there is a connection between a salesperson’s role focus—whether attracting new sales and new customers (hunting) or maintaining and developing existing business (farming)—salesperson career aspirations, and salesperson turnover intention.
Remote work requires supervisor and subordinate interactions to occur via technology, and as a result, there is uncertainty regarding how companies can foster ethical values and work environments when interactions are virtual. Our research aimed to investigate the impact of remote supervision on ethical sales leadership and employee outcomes. Specifically, we sought to understand the extent to which ethical sales leadership can be perceived when supervised remotely.
Remote work requires supervisor and subordinate interactions to occur via technology, and as a result, there is uncertainty regarding how companies can foster ethical values and work environments when interactions are virtual. Our research aimed to investigate the impact of remote supervision on ethical sales leadership and employee outcomes. Specifically, we sought to understand the extent to which ethical sales leadership can be perceived when supervised remotely.
Remote work requires supervisor and subordinate interactions to occur via technology, and as a result, there is uncertainty regarding how companies can foster ethical values and work environments when interactions are virtual. Our research aimed to investigate the impact of remote supervision on ethical sales leadership and employee outcomes. Specifically, we sought to understand the extent to which ethical sales leadership can be perceived when supervised remotely.
Remote work requires supervisor and subordinate interactions to occur via technology, and as a result, there is uncertainty regarding how companies can foster ethical values and work environments when interactions are virtual. Our research aimed to investigate the impact of remote supervision on ethical sales leadership and employee outcomes. Specifically, we sought to understand the extent to which ethical sales leadership can be perceived when supervised remotely.
Remote work requires supervisor and subordinate interactions to occur via technology, and as a result, there is uncertainty regarding how companies can foster ethical values and work environments when interactions are virtual. Our research aimed to investigate the impact of remote supervision on ethical sales leadership and employee outcomes. Specifically, we sought to understand the extent to which ethical sales leadership can be perceived when supervised remotely.