Contributors
Articles by Agnihotri, Raj
Jaramillo, Fernando; Agnihotri, Raj; Krush, Michael; Gabler, Colin B.; Itani, Omar S.
To remain competitive, salespeople must provide excellent service while still reaching their sales quotas. When these two ideas converge, sales-service ambidexterity is achieved. But how can sales managers encourage their sales associates to reach this medium?
Sojka, Jane Z.; West, Vicki; Dixon, Andrea; Pullins, Ellen Bolman; Agnihotri, Raj; Bonney, Leff; Erffmeyer, Robert
When looking to add new agents to your agency, finding individuals who can add value immediately is important. Additionally, finding the right person who will fit your job and your agency will increase the probability of...